Privacy policy

Fusion Australia ("Fusion", "we", "us") respects your privacy and is committed to protecting the personal information of our members, event attendees, subscribers and clients. This policy explains what we collect, why, and how we handle it — in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

What we collect

Contact details — name, email, phone number, business name

Event and booking information — RSVP details, dietary requirements, accessibility needs

Payment information — processed securely through Stripe/Ivorey; we don't store your full card details

Website and marketing data — pages visited, email opens/clicks, form submissions

Content you provide — testimonials, photos or videos taken at events

How we collect it

When you book an event, join a membership or program, or enquire via our website

When you subscribe to our email list or engage with our social media

Through cookies and analytics tools on our website

Directly from you in conversations, forms or applications (e.g. Platinum applications)

Why we collect it

To deliver our events, memberships and programs

To process payments and manage bookings

To send you marketing, event updates and community communications (you can opt out anytime)

To improve our offers and website experience

To meet legal and accounting obligations

Who we share it with

We don't sell your data. We share limited information with:

Payment processors (Stripe, Ivorey) to process transactions

Email and CRM platforms (Go High Level) to manage communications

Event and booking platforms to manage RSVPs

Venue and event partners, where necessary for event delivery (e.g. dietary info to caterers)

Our accounting software (Xero) for invoicing and financial records

We do not share your information with third parties for their own marketing purposes.

Data storage and security

Your information is stored securely using industry-standard measures. Some of our service providers may store data on servers outside Australia; where this occurs, we take reasonable steps to ensure your information remains protected.

Your rights

You can:

Ask what personal information we hold about you

Request corrections

Unsubscribe from marketing at any time (link in every email)

Request deletion of your information, subject to legal/record-keeping requirements

To make a request, contact us at [email protected]

Cookies

Our website uses cookies to improve your experience and understand how visitors use our site. You can disable cookies in your browser settings.

Changes to this policy

We may update this policy from time to time. The latest version will always be available at https://fusionaustralia.au/privacypolicy

Contact us

Questions about this policy or your data? Email [email protected]